Privacy Policy - Doctor's Shelf

Welcome to Doctor's Shelf. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: includes payment card details (processed securely by our third-party payment processors; we do not store full credit card details).
  • Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
  • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

2. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and deliver your order, including managing payments, fees, and charges.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, and system maintenance).
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

3. Cookies and Tracking

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

4. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes outlined in Section 2:

  • Service providers acting as processors who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors, and insurers.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

5. Your Privacy Rights (CCPA & Others)

Depending on your location (such as California residents under the CCPA), you may have rights under privacy laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent. If you wish to exercise any of the rights set out above, please contact us.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our support team in the following ways: